Machine tool service

Q: How quickly do you respond to a breakdown?

Typically within 24–48 hours, depending on the severity of the issue.

Q: Do you provide preventive inspections?

Yes, regular maintenance is key to smooth operation.

Q: Can you detect hidden faults?

Yes, we use operational diagnostics and load simulations.

Q: What does the service report include?

A fault description, repair process, machine status, and maintenance recommendations.

Q: Can you handle multiple machine types?

Yes, we’re used to work in facilities with both older and modern machines from different manufacturers.

Q: Do you help with machine relocation or installation?

Yes, we handle disassembly, safe transport, machine setup, and recommissioning, including parameter checks and calibration.

We are an official service partner

Thanks to our know-how, many years of experience, and strong technical support, we are an authorized service partner of Heidenhain, HSD Mechatronics and Kitagawa. These partnerships guarantee our professional competence, direct access to original spare parts and the newest technologies.

What our service includes:

Repairs of CNC machines of all types and brands
Planned maintenance and complete overhauls
Diagnostics of machine condition and components
Software support, system backups, and hard drive replacement
Drive optimization and electrical maintenance
Remote support and online monitoring of your machine
Machine transport, alignment and commissioning
Service documentation and recommendations for preventive actions

Service for us is not just about coming in, replacing a part, and leaving. On the contrary – we always aim to understand the full problem, find its cause, and often even prevent it from happening again.

Luboš Kobližka
Head of Service

How the service process works:

01

You call us or contact us online

02

We collect information from the machine operator and perform an initial diagnostic

03

We prepare spare parts and a service plan

04

A technician carries out the repair on-site at the agreed time

05

We propose preventive actions and issue a service report

06

We continue to monitor the machine’s condition after the service – we’re available anytime

View the MyMachine portal

Get in touch!

Planning a machine relocation?

We’ll help you move the machine, professionally align it, and bring it back into the operation.

Why choose us?

We’re a certified service partner of leading manufacturers

01

We focus on identifying root causes, not just symptoms

02

You’ll have full insight into your machine’s condition through documentation

03

We know your operational specifics – long-term cooperation gives us an advantage

04

We offer remote support and customized service plans

05

We provide software services, backups, electrical diagnostics, and machine relocations

06

Other services you may find useful:

Spindle unit repairs

Diagnostics and geometry measurements

Online monitoring and reporting

Frequently asked questions

1. How quickly do you respond to a breakdown?

2. Do you provide preventive inspections?

3. Can you detect hidden faults?

4. What does the service report include?

5. Can you handle multiple machine types?

6. Do you help with machine relocation or installation?